Privacy Policy

Effective date: August 10th, 2023

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At HostWF, we prioritize the privacy of our website visitors and SaaS users. This Privacy Policy outlines how we handle your information across our services. Undefined capitalized terms here are explained in our Terms of Service. By using our services, you accept this policy. If you disagree, please stop using our services.

1. What “Personal Information” means

In this Policy, "Personal Information" is data that can identify someone. We won't share this with third parties, except as stated here. "Usage Data" is anonymized data about service trends, which doesn't identify individuals. We use and might share Usage Data to enhance our service and for marketing.

2. How we collect, use, and share your Personal Information and other information

a. Information you provide to us

When you register for our Service, we may collect personal details like your name, email, billing information, and other optional data like your skills or website name. The software logs activities like when you edit or publish sites. Any messages or content you send us might be saved.


We use this information to enhance and personalize our service, for billing, communication, and research. We might merge this with third-party data to understand our users better and offer tailored content. Your data also aids in fraud prevention and service improvement.


Never share account details via email. If you get such requests, notify us at privacy@hostwf.com. While we strive to protect your financial details, we aren’t liable for any unauthorized server access. You accept these terms when using our service.

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b. Information we may receive from and share with third parties

We might get Personal Information about you from third parties. If you connect an application to hostwf or log in through a third party, they might share data with us, such as user IDs or any public info from their service. Always check your privacy settings on other platforms before linking them to our Service. We may share your data with our third-party providers, like credit card processors, to improve our Service. These providers aren't allowed to use the shared data for their marketing.

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c. Our hostwf Extension

When you use our extension to export website files to hostwf, we might store your hostwf project URL and automate tasks on your browser to fetch those files. Our usage is strictly limited to this purpose. However, hostwf isn't responsible for the privacy practices of third-party apps you connect with.


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d. Log file information

We collect technical details from visitors to our customers' websites, such as IP address, browser details, and screen resolution. Hostwf uses this to monitor website traffic for billing purposes, assess how many customers actively use our Service, and create analytics products. These products help customers understand site usage, track conversions, and offer other metrics without directly identifying individuals.


e. Other information sharing

We might disclose Personal Information due to legal demands or to safeguard our rights. This includes responding to court orders, governmental requests, or to address illegal activities, threats, fraud, or Terms of Service violations. 


We also utilize data from cookies, log files, and other identifiers for various purposes.

Recall information for your convenience.

  1. Offer personalized content.
  2. Enhance our Service's effectiveness.
  3. Monitor metrics like visitor counts and demographics.
  4. Resolve tech issues.
  5. Offer easy access to your info post-sign-in.
  6. Deliver ads to your device.
  7. Auto-update the hostwf app on mobiles.

Refer to hostwf’s Cookie Policy for more about cookies. Personal Information might be shared with any entity affiliated with hostwf.

3. Links to other websites

The Service has links to external sites and apps, including those by third parties. This Policy only covers our Service. Hostwf doesn't endorse or control these third-party sites, nor are we accountable for their privacy practices or content. Interacting with any third-party site linked to ours is governed by that site's policies. We don't oversee third parties you grant access to your User Content. Sharing content with third-party services is at your own risk.

5. Customer testimonials / comments / reviews

From time to time, we post customer testimonials on the Sites which may contain Personal Information. We always obtain the customers’ consent prior to posting their names along with their testimonials.

6. Protection of information

hostwf is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. When you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. hostwf is not responsible for the functionality or security measures of any third party.

7. Hosting and data transfer

Hostwf is located in Canada. Unless specified otherwise, we might host, transfer, and process data, including Personal Information, in Canada and other countries via hostwf and third-party services. The data protection laws in these countries might differ from yours. We employ various safeguards, both contractual and technical, to protect transferred data.

8. Choice

You can decline to give us certain personal information, though that may impact some of our services

9. Correcting and updating your information

Customers can modify or delete their Personal Information on hostwf by logging into the Service. If you aren't a customer but want to access or delete your information, email us at contact@hostwf.com. We aim to address these requests promptly. Note: hostwf doesn't directly interact with End Users using the Service. If End Users wish to manage their data stored in the Service, they should contact the relevant hostwf customer overseeing that information.


10. Data retention

Hostwf keeps Personal Information as long as necessary to serve our customers, aligned with this Policy or as mandated by law. We also retain data to meet legal duties, maintain accurate records, resolve issues, and uphold our agreements. After a customer's subscription ends, we follow internal guidelines to delete data from their accounts.


11. Children's Personal Information

Hostwf doesn't collect information from children under 13. If you're under 13, please don't provide any personal data to our Service. We urge parents to oversee their children's online activities and ensure they don't share personal information without parental consent. If you believe a child under 13 has shared information with us, please contact us, and we'll make efforts to remove it from our systems.

12. Your California privacy rights

For California residents, as per the CCPA, we provide a summary of the Personal Information we collect, its purpose, its sources, and third-party sharing. When using our Site or services, we usually collect the following Personal Information categories: [List the categories after this point as they are provided]. This information is used to enhance your user experience, and we may share it with select third parties in accordance with our Privacy Policy.



Under the CCPA for California residents, we detail the Personal Information we gather:


  • Identifiers: This includes names, addresses, email addresses, phone numbers, IP addresses, software details, and device identification numbers.
  • Protected Classifications: We may collect data such as gender.
  • Commercial Information: Records of products/services you've purchased, considered, or inquired about.
  • Internet Activity: Browsing history, previous webpages visited before our Site, visit duration, page views, click-stream data, mobile carrier data, date/time stamps, and system configurations.
  • Audio Data: If you contact us, we may record the call for quality assurance, as allowed by law.
  • Employment Details: Professional or employment-related information.

We typically do not gather education, biometric data, geolocation details, or inferences about preferences and behaviors. For detailed insights on what we collect and how, please see Sections 1 and 2.

We gather this data for the operational reasons mentioned in Section 2. A "business purpose" under CCPA implies using this information for operational goals or other indicated purposes, ensuring the data use aligns with its collection context.


For information on third-party sharing, refer to Section 2.

Privacy Rights

For residents of California, the California Consumer Privacy Act (CCPA) ensures specific rights concerning their Personal Information:


Protection Against Discrimination: California residents can exercise their privacy rights without fearing discrimination. If you utilize your rights to know, delete, or opt-out of sales, we promise not to discriminate against you.


Right to Knowledge: Residents can ask in writing:


For a list of categories of personal data disclosed to third parties for direct marketing purposes in the previous year and the identities of these third parties.

Information about the Personal Information we've collected, its sources, its purpose, the third parties we've shared it with, and specific data we have about an individual. Additionally, residents can request a copy of the specific Personal Information collected during the previous 12 months.

  • Right to Deletion: Residents can ask us to delete their Personal Information, though some exceptions apply.
  • Verification Process: If you claim your right to know or delete your Personal Information, we'll verify your identity using the data we have. If necessary, we might ask for additional information, solely for verification and security purposes.
  • Right to Opt-Out of Sales: We might share Personal Information with third parties for various purposes. If this sharing is viewed as a "sale" under the CCPA, residents have the right to opt-out. To exercise this right, email privacy@hostwf.com. Opting out might affect our ability to provide certain services.
  • Digital Advertising Alliance Tool: Californians can use the Digital Advertising Alliance’s tool to opt-out from the sale of personal information by certain companies. This tool, available at https://www.privacyrights.info/, or the AppChoices app (https://www.privacyrights.info/appchoices) can be used to limit data collection for interest-based advertising by member companies of DAA.
  • Disclosure of Personal Information Shared for Marketing: Under California Civil Code Sections 1798.83–1798.84, residents can request details about categories of Personal Information we share for marketing and contact information of the affiliates or third parties with whom it's shared.


If you're a California resident and wish to exercise any of these rights or need more details, email us at privacy@hostwf.com.

13. Changes to the Privacy Policy

The company, "hostwf," reserves the right to update its Privacy Policy. Significant changes will be communicated via email or a noticeable alert on the website. Users should routinely check for updates. Continued use of the service post-update implies acceptance. If you disagree with any updates, stop using the service.


14. Business transactions

If hostwf undergoes a business transition like a merger, acquisition, bankruptcy, or sale of assets, your user account and personal information may be transferred or assigned. The receiving entity will adhere to the terms of this Privacy Policy.

15. Contact us

If you have questions regarding this Policy or about the privacy practices of hostwf, please contact us by email at privacy@hostwf.com.

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